TERMS & CONDITIONS
This website is operated by D’arts Europe co ltd. (referred to as us or we). As a user of this website (also referred to as the buyer) you acknowledge that any use, including any transactions that you make, is subject to our terms and conditions. You may also find further information in the sections REFUND AND RETURN and DELIVERY AND SHIPPING which are located elsewhere on this site.
- The contract between us and the buyer shall be on these terms to the exclusion of all other terms and conditions by suppliers.
- All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding.
- All orders are subject to availability and confirmation of the order price. When placing an order with shop.d-arts.com you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit, debit card or PayPal account acceptable to us. Please be aware that your card will be debited immediately at the end of the checkout process. Due to the quick turnaround in our warehouse and sales process, once an order has been confirmed we are unable to make changes or cancel an order that has been dispatched.
- Delivery of goods shall be to the shipping address specified by the buyer at time of checkout. We reserve the right to not deliver to certain addresses including but not exclusively UK post office boxes and hotel rooms.
- All delivery dates specified by us are intended as an estimate only. We reserve the right to deliver goods within a reasonable timescale.
- Any damaged orders must be reported to our customer services team within 14 days of receiving your order. Please contact our customer services team on firstname.lastname@example.org with images of the damage and order details. Any damage reported after this time may result in us being unable to process a replacement order for you. We are unable to compensate any decorator’s fees if there is any fault with the wallpaper and the client or decorator carries on with the job.
- All customers must pay the return costs if there has been a change of mind or you have ordered too many rolls. We only pay return postage if the error falls upon us as a company for example, damaged before packaging or we have sent the incorrect order.
- If customer is returning items please use a signed for or tracking service. We cannot issue a refund for any items you return that get lost in the post. Please follow this process to protect yourself.
- We do not accept any returns for samples as these are cut to size.
- D’arts Europe co ltd shall not be liable for any loss, economic or loss of profit or otherwise, arising directly or indirectly from any delay in the delivery of the goods.
- The price for all goods shall be the price displayed on the website shop.d-arts.com at time of buyer checkout. All prices include applicable VAT but exclude delivery costs which are specified at checkout dependent upon the total weight of the order. We reserve the right to alter prices for goods at any time.
- Title to any goods you order from shall pass to you on delivery of the products if we have processed and received payment in full for the products including any applicable delivery costs.
- All items are brand new and sealed unless specified in the product description.
- IMPORTANT – If a fault is found, stop the job & contact us immediately with photos and a brief description. We cannot be held liable for consequential loss for defeats apparent prior to hanging. No claims in excess of 1 roll can be allowed for defeats which are visible.
- If your wallpaper has arrived in perfect condition we cannot be held liable for any faults due to applying the wallpaper by yourself or by a professional decorator.
- All references to ‘Free UK Delivery’ refer to ‘UK mainland’ delivery addresses. Non-UK mainland addresses include postcodes that start with: BT all postcodes, FK17-99, G83, GY all, HS1-9, IM all, IV1-28, IV33-51, IV 55-56, JE all, KA27-28, KW all, PA20-48, PA60-78, PH18-26, PH30-42, PH32-44, ZE1-3. UK Free or discounted delivery offers excludes Northern Ireland, Highlands & Islands
- Please note that any discount codes cannot be used in conjunction with any other discount code.